STRONGER TOGETHER

Stronger Together


Combining Decades of Experience to Deliver Exceptional Water Solutions

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Welcome to the new era of water treatment solutions in Washington! We're excited to announce that Water Doctor of Washington has joined forces with Rainwater to bring you even more comprehensive and exceptional water solutions. As two independent Kinetico dealers with similar values, we're now combining decades of experience to deliver the best possible care and concern to our customers. Whether you're facing hard water, chlorine, or contaminants, or just want to ensure the highest quality water for your home or business, we're here to help. Discover the benefits of the new Water Doctor of Washington and Rainwater, and see how we can solve any water concern you may have.

What Do We Mean Stronger Together?

Increased Communication

Rainwater is thrilled to provide our valued customers with state-of-the-art technology to significantly improve communication between our office and you. With this advanced system, you can easily connect with us to get answers to your questions, request services, and receive updates on your water treatment projects. Our innovative technology also ensures that you receive a text notification with a photo and name of the technician en route to your home, along with a link to track their van's GPS location, providing you with peace of mind and assurance that you're letting the right individual into your personal space to help with your water concerns. At Rainwater, we're dedicated to delivering exceptional service and support, and our cutting-edge communication technology is just one way we achieve that goal.

Increased Efficiency

By coming together, we've been able to optimize our resources and find ways to operate more efficiently, resulting in significant cost savings. This enables us to provide even more value to our customers and enhance their overall experience with our company. At Rainwater, we'll continue to be committed to continuously improving our processes to ensure that we provide the best possible service to our valued customers.



Expanded Capabilities

With this merger, we're bringing together a team of highly skilled professionals, including plumbers, backflow specialists, and experts in the latest water treatment technology. In addition to these capabilities, we're also able to leverage the 58 years of experience and expertise that Rainwater brings to the table. Their knowledge of unique water problems and their solutions is unparalleled, and we're thrilled to be able to offer our customers even more support and solutions to their water concerns. At Water Doctor of Washington and Rainwater, we're dedicated to delivering exceptional service, and our expanded capabilities are just one way we're able to do that.

By the Numbers: Key Stats

18


COUNTIES SERVED

30+


HIGHLY TRAINED STAFF

83


COMBINED YEARS OF WATER TREATMENT EXPERIENCE

10,000+


SUCESSFUL WATER TREATMENT INSTALLATIONS

Common FAQs

  • Who is Water Doctor of Washington?

    Water Doctor of Washington is a local family owned business that started in 1997 and is headquartered in Chehalis, WA. We proudly serve Western Washington with all your Water Treatment and Plumbing needs

  • What led to the decision to merge?

    After many years of serving the community, Todd, the owner of Rainwater, has decided to retire and spend more time with his children and grandchildren, As a result, Rainwater is merging with Water Doctor of Washington. Todd plans to enjoy his grandchildren, work in his wood shop, and serve his church and community. We wish Todd all the best in his retirement and thank him for his many years of dedication to providing high-quality water services to our community.

  • Will the merger result in any changes to pricing or service quality?

    "No, the merger will not result in any changes to pricing or service quality. We are retaining all of our Rainwater employees, and our commitment to providing the highest quality of service to our customers remains the same. As time goes on, we will look for opportunities to be more effective and efficient in our service to our customers, but any changes will be made with the goal of improving our service and ensuring customer satisfaction.

  • Will the merger result in any changes to the management?

    Yes, there will be changes to the management as a result of the merger. Todd, the CEO of Rainwater, is retiring, and management will now be led by Brandon Mattson, the CEO of Water Doctor of Washington, along with his executive team. We are confident that this new leadership structure will bring a wealth of knowledge and experience to the merged company, and we look forward to continuing to provide the same high-quality water services to our customers under this new management team.

  • Will the companies continue to operate under their respective names?

    Yes, both Rainwater and Water Doctor of Washington will continue to operate under their respective names. Rainwater has been serving its customers for 58 years, and its customers have grown to know and trust the Rainwater name. Moving forward, Rainwater will continue to operate in the Valley, and Water Doctor of Washington will continue to operate on the west side of the mountains. Both companies will continue to provide the same high-quality water services that their customers have come to expect, and we look forward to serving our customers under these familiar names.

  • How will the companies ensure a seamless transition for existing customers?

    We are committed to ensuring a seamless transition for our existing customers. While there will be changes to the management and some new technologies, we want to assure our customers that nothing will really change in terms of the high-quality water services they have come to expect. Water Doctor of Washington is bringing some new technologies to our Rainwater customers in the form of text notifications when our techs dispatch to your location and an improved online presence. However, these changes will be implemented with the goal of making our service more convenient and efficient for our customers. Overall, we expect the transition to be very seamless, and we will do everything we can to minimize any disruptions to our customers.

Water Treatment Service Area

Kinetico products

Water Treatment Service Area

Our merged company, Rainwater and Water Doctor of Washington, is a local family-owned business that started in 1965 and is headquartered in Chehalis, WA. We proudly serve Western and Eastern Washington with all your Water Treatment needs. This map indicates our Water Treatment installation and service area. If you would like to schedule a consultation to discuss treating your water, please click here.

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